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How To Return

STEP 1

Decide on the item you wish to return. 

Email us at info@charlotteandrose.com and detail:

1. Reason of your return

2. Your order number ( can be found on your receipt sent out to you)

3. Name of item you wish to return and the quantity

4. Total cost of your return item

Once we approve your return we will provide you with the RA number where you can write them down on your return form which can be printed on our website under return form.

 

STEP 2

Our return form is provided along with your order. However if you don't have it please print your return form from our website. Fill in all the details.

 

STEP 3

Package your items include Charlotte And Rose return item + return form.

 

STEP 4

Ship your package to the address below:

 

CHARLOTTE AND ROSE

PO BOX 8063

ARMADALE VIC 3143

AUSTRALIA

 

When placing your order don't forget to double check all shipping address details are correct and up to date. Charlotte and Rose will not be liable for any non up to date addresses.